Reviewing/Updating Orders

Pending (Unpaid) Orders
Adding cards to Orders
Removing cards from Orders
Browsing Paid Orders

Pending (Unpaid) Orders

Once an order has been placed, it is available in the buyers Pending Orders list. This list can be reviewed by clicking on the icon. From there, the buyer can choose to pay via Paypal, by check or cash. To pay with Paypal, the buyer can click on the Paypal icon. To pay for the order with check or cash, the buyer can enter their shipping information and send the check/money to the address provided on this screen.

Once the order is paid for, the buyer will be notified via email that payment has been received and will also be notified when each seller for this order marks their portion of the order filled.

Orders will remain in pending status for 17 days (21 days if payment is coming from Canada) after the order has been placed. After 17 days, the order is removed and the cards are returned to the seller's inventory. Orders that are not paid for are tracked and sellers have the ability to set criteria to block certain buyers from viewing their inventory.

Adding cards to Orders

Once an order is placed, cards can no longer be directly added to that order. A new order must be created to purchase more cards. Once the order is finalized, the buyer can return to the "Pending Orders" list and click on the "Combine Orders" button to combine all outstanding unpaid fixed priced orders into a single order. The original (oldest) order ID will be used and the postage and volume discount rates will be recalculated.

It is very important to NOT combine orders in situations where Payment has been made (usually through check/money order) but has not yet been processed by Sportlots. This will cause confusion when processing the payment after the order has been combined and potentially cause processing errors or delays.

The "Combine Orders" feature only applies to Fixed Priced Orders. Auction orders cannot be combined with each other or with other Fixed Priced Orders.

Removing cards from Orders

To remove orders or specific cards from an order, click on the icon at the top of any Sportlots screen. On the pending orders screen, there will be a "remove order" button by each pending order. By clicking on any order, you will then be able to view each card in the order and delete individual cards in the order prior to paying.

Browsing Paid Orders

To view orders that have already been paid for, buyers can go to the Sportlots menu bar at the top of any Sportlots page under the "My Orders" menu and then select "Paid Orders". This will bring the buyer a list of all orders that have been paid for.